Get help with Security Analyzer.

Support email

For help with sign-in, account access, credits, security test results, load tests, performance tests, or report downloads, email support@ecstacommerce.com.

Include the email address on your account, the affected page or feature, and a short description of the problem. Do not send passwords, API keys, payment details, or other secrets.

Product and account questions

We can help explain available testing features, test configuration, usage limits, result interpretation, and account or subscription questions. Security Analyzer is intended for authorized testing of systems you own or are explicitly permitted to assess.

Security and responsible disclosure

If you believe you found a security issue in Security Analyzer, contact us privately at the support address above. Share only the information needed to reproduce the issue and remove sensitive credentials from screenshots, logs, and request examples.

Please do not publicly disclose an unpatched issue or test other users, accounts, or infrastructure.

Business and general enquiries

For product feedback, partnership enquiries, or other questions, contact EcstaCommerce Technologies at support@ecstacommerce.com.

See our Privacy Policy and Terms of Service for information about data handling and permitted use.